Privacy Policy.

Who we are

STUMP'D — Stump Grinding Okanagan provides stump grinding in Kelowna and across the Okanagan, British Columbia. We are the organisation responsible for the personal information described here. Contact us at info@stumpd.ca or 778-930-STMP (7867).

What we collect

When you use our quote calculators, request a booking or send us a message, you provide information such as your name, phone number, email address, service address, details about the job (measurements, access, load size, preferred date), any description or notes you write, and any photos you upload.

We also receive limited technical information through the form service that delivers your request, such as basic anti-spam verification data.

Why we use it

We use the information you submit to prepare and confirm your estimate, arrange and carry out the service, contact you about your request, and keep a record of the quote and job. We do not sell your personal information.

Who we share it with

Your form submissions are delivered through a form-processing service and by email to STUMP'D so we can respond. Photos and job details may be shared with crew members involved in your job. We may disclose information where required by law.

Cookies and analytics

Optional analytics and advertising services are only loaded if you give permission. You can see exactly which services are involved, and change your choice at any time, on our Cookie Policy. The site also uses privacy-friendly, cookieless statistics provided by the hosting platform.

How long we keep it

We keep quote and job records only for as long as needed to respond to your request, carry out and follow up on the work, and meet our accounting and legal obligations. Contact us if you would like a copy of the information you submitted, or to ask us to correct or delete it.

Your choices

You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by emailing info@stumpd.ca. We will respond within a reasonable time and may need to verify your identity first. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.